At Digital Crates, all products are digital downloads. Because digital products cannot be physically returned, we generally do not accept returns once a product has been downloaded or accessed.
Refunds May Be Considered If:
- You were charged more than once for the same order
- You received the wrong product
- The downloaded file is corrupted or unusable
- You are unable to access your purchased product due to a technical issue that we cannot resolve
Non-Refundable Cases
Refunds are generally not provided for change of mind, accidental purchases, lack of required software, or after the product has been successfully downloaded and accessed.
If you experience any issue with your order, please contact us and we will try to resolve it as quickly as possible.
Contact Us
Digital Crates
Website: digitalcrates.in
Email: support@digitalcrates.in
All refund requests are subject to applicable laws and the specific circumstances of the order.
